Energy Manager - Remote

Overview

Join Octopus Energy, a company passionate about transforming energy consumption through renewable sources. We are looking for Energy Managers to work in our Valencia office or remotely, offering flexible schedules to fit your lifestyle.

In Short

• Engage with customers via phone and email to resolve inquiries.
• Be the heart of the company, assisting customers with their energy-related issues.
• Take full responsibility for customer inquiries without transferring calls.
• Learn new things daily and work with an incredible team for support.

Requirements

• Experience in customer service (at least 1 year in phone advisory or similar).
• Customer-focused approach with patience and empathy.
• Ability to adapt to a dynamic and evolving environment.
• English proficiency is a plus but not mandatory.

Benefits

• Office located in central Valencia.
• Participation in events like Family Dinner.
• Immediate incorporation.
• Permanent contract.
• Full-time schedule.
• Salary of 19,000€.
• Share options, flexible remuneration, and other social benefits.