Patient Engagement Specialist - Locally Remote - Full Time

Overview

The Patient Engagement Specialist at Ochsner Health is responsible for managing patient populations, conducting outreach, and facilitating patient education to connect individuals with the organization's health services.

In Short

• Handles patient population management and outreach.
• Promotes wellness screenings and health risk assessments.
• Tracks activities and outcomes using an internal database.
• Communicates effectively with patients and healthcare staff.
• Participates in training and onboarding of new team members.
• Maintains knowledge of healthcare regulations and compliance.
• May require travel between facilities.
• Works with limited network products and shared savings programs.
• Supports administrative duties related to the program.
• Ensures compliance with company standards and practices.

Requirements

• High school diploma or equivalent required.
• 2 years of experience in sales, patient engagement, or community health.
• Proficiency in computer and web-based applications.
• Effective verbal and written communication skills.
• Working knowledge of database programs and medical terminology.
• Ability to manage data and track outreach efforts.
• Ability to present information clearly to various audiences.
• Willingness to participate in ongoing training and education.
• Must be adaptable to changing healthcare trends.
• Compliance with health and safety regulations required.

Benefits

• Opportunity to make a difference in patient care.
• Supportive work environment with a focus on employee well-being.
• Access to training and professional development.
• Recognition as a leading employer in healthcare.
• Participation in a diverse and inclusive workplace.
• Potential for career advancement within the organization.
• Engagement in community health initiatives.
• Competitive benefits package offered.
• Work in a recognized top workplace.
• Commitment to employee safety and compliance.