Senior Client Manager (Manufacturing) - Remote

Overview

The Senior Client Manager at NTT DATA is an advanced subject matter expert responsible for managing and growing client relationships, driving sales growth, and ensuring client satisfaction throughout the buying process.

In Short

• Manage and grow relationships within assigned accounts.
• Drive land, expansion, and renewals across all solutions.
• Pursue leads from aligned business development representatives.
• Minimize churn and maximize retention of clients.
• Assist clients in identifying needs and articulating value.
• Influence vendors/partners for achieving results.
• Utilize sales tools for managing accounts and forecasts.
• Develop effective communication channels with clients.
• Encourage revenue growth by promoting additional services.
• Establish strong business relationships as a trusted advisor.

Requirements

• Bachelor's degree or equivalent in business or sales-related field.
• Advanced experience in global partner management.
• Experience in a sales or customer service role.
• Knowledge of the IT or professional services industry.
• Experience with Salesforce.com contact platform.
• Strong sales orientation and client engagement skills.
• Ability to link offerings to client needs and outcomes.
• Advanced experience in a similar client manager role.
• Experience in driving alignment across multiple stakeholders.
• Relevant vendor certifications are advantageous.

Benefits

• Diverse and inclusive workplace culture.
• Opportunities for career growth and advancement.
• Supportive environment for skill development.
• Commitment to equal opportunity employment.
• Work remotely.