Senior Client Manager - Remote

Overview

The Senior Client Manager is an advanced subject matter expert responsible for managing and growing client relationships, driving sales growth, and ensuring client satisfaction throughout the buying process.

In Short

• Manage and grow relationships to drive land, expansion, and renewals.
• Pursue leads from business development representatives.
• Minimize churn and maximize retention in assigned accounts.
• Drive client satisfaction throughout the client lifecycle.
• Generate demand by identifying client needs.
• Influence vendors/partners to achieve results.
• Use sales tools to manage accounts and forecast.
• Develop effective communication channels with clients.
• Encourage revenue growth through additional services.
• Establish strong business relationships and become a trusted advisor.

Requirements

• Bachelor's degree or equivalent in business or sales.
• Advanced experience in global partner management.
• Experience in a sales or customer service role.
• Experience in the IT or professional services industry.
• Advanced sales orientation with client engagement skills.
• Experience with Salesforce.com contact platform.
• Ability to develop governance and compliance policies.
• Strong understanding of client needs and business outcomes.
• Proven track record in managing client relationships.
• Ability to link company offerings to client needs.

Benefits

• Work in a diverse and inclusive environment.
• Opportunities for professional growth and development.
• Be part of a global team with a strong commitment to innovation.
• Access to resources for continuous learning.
• Engagement in meaningful work that impacts society.
• Competitive compensation and benefits package.
• Work remotely from anywhere in the USA.
• Join a company with a strong reputation in technology services.
• Contribute to a culture that values diversity and equality.
• Be part of a leading technology services provider.