Administration Specialist (Dutch Speaker) - Remote

Overview

Bridgestone Mobility Solutions is seeking an Administration Specialist in Barcelona to support our BENELUX customer base, focusing on sales and customer-related administrative processes.

In Short

• Handle administration related to services from customer signature to contract activation.
• Coordinate after sales activities for existing customer database.
• Manage customer complaint handling until resolution.
• Assist Accounts Receivable with invoice or payment queries.
• Participate in the Customer Success program for long-term customer relations.
• Support the sales team in the Netherlands and Belgium.
• Act as the primary contact for account managers on contract queries.
• Report directly to the Administration team leader.
• Work in an international and dynamic environment.
• Enjoy a fast-paced and innovative company culture.

Requirements

• 2-3 years of experience in a similar role.
• Understanding of business processes and improvement capabilities.
• Experience in a B2B environment.
• Stress-resistant and solution-oriented.
• Excellent computer and organizational skills.
• Impeccable written and verbal communication skills in Dutch.
• Fluency in English; French is a plus.

Benefits

• Work from home up to 3 days a week.
• 500 euros gross to set up your home office.
• Chance to work abroad for 40 days per year.
• Birthday off and volunteering time off.
• Additional health and dental insurance.
• 100% employer funded pension scheme.
• Lunch, childcare, or transportation vouchers.
• Unlimited access to LinkedIn Learning.
• Access to language learning platforms.
• Employee Assistance Program and discounts on Bridgestone tyres.