Sales Manager - SMB Sector - Remote

Overview

We’re looking for a dynamic Sales Manager to join our team, focusing on the small and medium-sized business (SMB) sector. In this role, your mission will be to drive revenue growth and lead our team of Account Executives towards achieving their individual quotas, all while promoting our NICE CX products.

In Short

• Customizing sales presentations to resonate with each prospective client.
• Collaborating with Account Executives in identifying and converting leads.
• Partnering with various internal teams such as Business Development and Client Services to meet and exceed sales objectives.
• Maintaining meticulous records of sales interactions, revenue opportunities, and forecasts using NICE CX contact management software.
• Participating in necessary meetings and training sessions.
• Building and maintaining robust relationships with potential and current customers as well as sales partners.
• Continuously updating product knowledge and participating in weekly training sessions.
• Conducting training for sales personnel through various platforms.
• Managing team performance, including conducting regular reviews and ensuring adherence to attendance policies.

Requirements

• Bachelor’s Degree in Marketing, Communications, Business Management, or a related field. Equivalent work experience is also acceptable.
• 5-7 years of experience in sales management.
• Proficiency in needs analysis and customer service.
• Strong familiarity with inside sales environments and contact management software.
• Proven ability to meet and exceed sales quotas.
• Experience in the telecom, call center, software, or hardware industries.
• Capability to work efficiently in a fast-paced environment with minimal supervision.
• Proficiency in Microsoft Word, Excel, and Outlook.

Benefits

• Opportunity to work in a dynamic and innovative environment.
• Engagement with a diverse team across multiple countries.
• Access to ongoing training and development.
• Competitive salary and performance-based incentives.
• Flexible work schedule with hybrid options.