Remote Otter LogoRemoteOtter

Manager, Solutions Architecture - Remote

Posted 5 hours ago
Software Development
Full Time
USA

Overview

The Manager, Solutions Architecture is responsible for managing and growing a high-performing team of AI software engineers on the NA AI Services Delivery team, overseeing the successful delivery of AI software engineering initiatives.

In Short

  • Manage a team of AI Engineers, Software Developers, and ML/LLM specialists.
  • Drive successful delivery of AI software engineering projects.
  • Ensure projects are completed within scope, timeline, and budget.
  • Establish technical best practices and engineering standards.
  • Work in partnership with the PMO team using Agile/Waterfall methodologies.
  • Manage multiple concurrent AI delivery projects.
  • Provide motivation and guidance to enhance team performance.
  • Conduct regular performance reviews and feedback sessions.
  • Identify areas for improvement and offer coaching or training.
  • Drive change and innovation to improve team performance.

Requirements

  • 5+ years’ experience in Software Engineering, AI Engineering, or Solutions Architecture.
  • Strong software engineering skills (Python, Java, Node.js).
  • Experience with AI/ML technologies and cloud-based platforms.
  • Amazing interpersonal and communication skills.
  • Prior people management experience required.
  • Ability to manage project schedules effectively.
  • Experience in conflict resolution and employee relations.
  • Setting clear goals and expectations for employees.
  • Capability to adapt to changing technologies and trends.
  • Strong customer-centric approach.

Benefits

  • Opportunity to work in a fast-paced, collaborative environment.
  • Access to endless internal career opportunities.
  • Work with a team of highly skilled professionals.
  • Chance to contribute to innovative AI solutions.
  • Be part of a market-leading company.
NICE logo

NICE

NICE Ltd. (NASDAQ: NICE) is a leading software provider that empowers over 25,000 global businesses, including 85 of the Fortune 100, to enhance customer experiences, combat financial crime, and ensure public safety. With a strong focus on innovation, particularly in AI, cloud, and digital solutions, NICE is recognized as a market leader in its fields. The company manages more than 120 million customer interactions and monitors over 3 billion financial transactions daily. With a workforce of over 8,500 employees across more than 30 countries, NICE is committed to fostering an inclusive workplace and is proud to be an equal opportunity employer.

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