Finnish Speaking Customer Support Agent - Remote

Overview

Join Next Job Abroad as a Finnish Speaking Customer Support Agent in the exciting iGaming industry in Malta! This is a fantastic opportunity to utilize your language skills and customer service expertise while experiencing life on the stunning Mediterranean island. In this role, you will be instrumental in providing exceptional support to our Finnish-speaking customers, ensuring they have a fantastic gaming experience.

In Short

• Provide outstanding customer support to Finnish-speaking clients via chat, email, and phone.
• Address customer inquiries and resolve issues promptly and effectively.
• Educate customers about our gaming offerings to enhance their experience.
• Collaborate with team members to maintain the highest standards of service.
• Document customer interactions accurately in our CRM system.
• Collect and communicate customer feedback for service improvement.
• Participate in training sessions to enhance product knowledge and service delivery skills.

Requirements

• Fluent in Finnish.
• Strong customer service skills.
• Excellent communication skills.
• Ability to work in a team environment.
• Experience in the iGaming industry is a plus.

Benefits

• Relocation package to Malta.
• Opportunity to work in a vibrant industry.
• Experience life on the Mediterranean island.
• Training and development opportunities.