Director of Sales Operations - Remote

Overview

Join New Era Technology, where People First is at the heart of everything we do. With a global team of over 4,500 professionals, we’re committed to creating a workplace where everyone feels valued, empowered, and inspired to grow. Our mission is to securely connect people, places, and information with end-to-end technology solutions at scale.

At New Era, you’ll join a team-oriented culture that prioritizes your personal and professional development. Work alongside industry-certified experts, access continuous training, and enjoy competitive benefits. Driven by values like Community, Integrity, Agility, and Commitment, we nurture our people to deliver exceptional customer service.

If you want to make an impact in a supportive, growth-oriented environment, New Era is the place for you. Apply today and help us shape the future of work—together.

In Short

• Director of Sales Operations position at New Era Technology.
• Full Benefits including Medical, Dental, Vision, and 401K match.
• 29 PTO Days including company holidays.
• Responsible for optimizing sales organization’s performance.
• Align go-to-market teams and streamline sales processes.
• Build effective tools and manage sales support functions.
• Drive data-informed decisions across sales operations.
• Lead a team across quoting, renewals, and sales support.
• Analyze sales data and market trends for insights.
• Expected travel up to 15%.

Requirements

• Bachelor’s degree in Business, Finance, Marketing, or related field preferred.
• 10+ years of experience in sales operations or sales management.
• 5+ years in a leadership capacity.
• Strong leadership experience managing cross-functional teams.
• Proven track record in driving process improvements.
• Excellent analytical and problem-solving skills.
• Deep experience with CRMs (ConnectWise, HubSpot).
• Highly organized with ability to manage multiple projects.
• Strong interpersonal and communication skills.

Benefits

• Comprehensive health benefits including medical, dental, and vision.
• 401K matching to support your retirement savings.
• Generous PTO policy with 29 days off.
• Supportive work environment focused on personal and professional growth.
• Access to continuous training and development opportunities.