Account Manager for Minor Accounts - Remote

Overview

Join New Era Technology as an Account Manager for Minor Accounts, where you will be the primary point of contact for customer inquiries and support, contributing to the company's mission of securely connecting people, places, and information.

In Short

• Act as a primary point of contact for Minor Accounts.
• Prepare quotations and facilitate renewals.
• Conduct regular outreach to maintain customer engagement.
• Collaborate with departments to ensure customer satisfaction.
• Identify opportunities for upselling and cross-selling.
• Partner with Account Executives for account conversions.
• Maintain knowledge of company products and services.
• Provide regular reports on pipeline opportunities.
• Engage with vendors to optimize pricing.
• Maintain client account records and sales reports.

Requirements

• Proven sales experience with account management.
• Strong relationship building and communication skills.
• Ability to identify customer needs and propose solutions.
• Experience with upselling and cross-selling strategies.
• Goal-oriented with a focus on results.
• Excellent organizational skills and attention to detail.
• Proficiency with CRM software and Microsoft suites.
• Tertiary qualification in a relevant field is desirable.
• Experience with PSA tools is a plus.

Benefits

• Opportunity to grow in business across APAC.
• Friendly team environment with strong technical support.
• Work with the latest technologies in the IT industry.