Tissue Donation Coordinator - Remote

Overview

The Tissue Donation Coordinator plays a crucial role in guiding donor families through the tissue donation process to help save and enhance lives.

In Short

• Handle incoming donor referral calls from hospital staff.
• Work compassionately with potential donor families.
• Coordinate logistics of tissue recoveries.
• Provide exemplary customer service to various stakeholders.
• Work three 12-hour shifts per week.
• Participate in a hybrid staffing model.
• Support a 24-hour mission including weekends and holidays.
• Be part of a mission-driven team.
• Enjoy generous paid time-off and benefits.
• Opportunities for personal career development.

Requirements

• Bachelor’s degree with relevant experience or an Associate’s degree with 3+ years of experience.
• Working knowledge of medical terminology.
• Excellent telephone communication skills.
• Strong computer skills including Microsoft Office and EMRs.
• Excellent organizational skills and attention to detail.
• Flexibility and a positive attitude.
• Ability to work both remotely and onsite in Waltham, MA.

Benefits

• Generous paid time-off program.
• Health, Dental, Vision, and Mental Health insurance.
• 2x Annual Salary Life Insurance.
• Fertility Benefits.
• 403(b) Retirement Plan with contributions.
• Tuition Reimbursement.
• Employee Assistance Program (EAP).
• Pet Insurance.
• Career and skill development opportunities.
• Participation in corporate events and community volunteering.