Tissue Donation Coordinator - Remote

Overview

The Tissue Donation Coordinator plays a vital role in guiding donor families through the tissue donation process, impacting countless lives through organ and tissue donations.

In Short

• Handle incoming donor referral calls from hospital staff and clinical partners.
• Work empathetically with donor families to advocate for donation.
• Coordinate logistics of tissue recoveries with various stakeholders.
• Provide exemplary customer service while communicating with partners.
• Work three 12-hour shifts per week with one on-call shift every two weeks.
• Select shifts collaboratively in a hybrid staffing model.
• Support a 24/7 mission including weekends and holidays.
• Be part of a team dedicated to saving and healing lives.
• Participate in corporate events and community volunteering.
• Enjoy competitive salaries and generous benefits.

Requirements

• Bachelor’s degree with one year of relevant experience or an Associate’s degree with 3+ years of experience.
• Working knowledge of medical terminology.
• Excellent telephone communication skills.
• Strong computer skills including Microsoft Office and clinical databases.
• Excellent organizational skills and attention to detail.
• Flexibility and a positive attitude are essential.
• Ability to work both remotely and onsite in Waltham, MA.

Benefits

• Generous paid time-off program.
• Health, Dental, Vision, and Mental Health insurance coverage.
• 2x Annual Salary Life Insurance.
• Fertility Benefits and Flex Spending Account Options.
• 403(b) Retirement Plan with Organizational Contributions.
• Tuition Reimbursement and Employee Assistance Program (EAP).
• Pet Insurance and working advantage discounts.
• Opportunities for personal career and skill development.