Tissue Donation Coordinator - Remote

Overview

The Tissue Donation Coordinator plays a crucial role in guiding donor families through the tissue donation process, impacting countless lives through organ and tissue donation.

In Short

• Handle incoming donor referral calls from hospital staff and clinical partners.
• Work empathetically with potential donor families to advocate for donation.
• Coordinate logistics of tissue recoveries with partners and stakeholders.
• Provide exemplary customer service while communicating with various stakeholders.
• Work three 12-hour shifts per week with flexible scheduling.
• Participate in a fully hybrid staffing model with both remote and onsite shifts.
• Support a 24-hour mission including weekends and holidays.
• Be part of a team dedicated to saving lives through organ and tissue donation.
• Enjoy generous benefits including health insurance, retirement plans, and paid time off.
• Engage in community volunteering and corporate-sponsored events.

Requirements

• Bachelor’s degree and one year of relevant experience, or an Associate’s degree with 3+ years of experience.
• Working knowledge of medical terminology.
• Excellent telephone communication skills.
• Strong computer skills including Microsoft Office and Electronic Medical Records.
• Excellent organizational skills and attention to detail.
• Flexibility and a positive attitude are essential.
• Ability to work remotely and onsite in Waltham, MA.

Benefits

• Generous paid time-off program.
• Health, Dental, Vision, and Mental Health insurance coverage.
• 403(b) Retirement Plan with Organizational Contributions.
• Tuition Reimbursement and personal career development opportunities.
• Employee Assistance Program (EAP) and Pet Insurance.
• Participate in community volunteering and team-building events.