Remote Otter LogoRemoteOtter

Salesforce Experience Architect, AI and Agentforce - Remote

Posted Yesterday
Software Development
Full Time
Canada

Overview

As a Salesforce Experience Architect focused on Agentforce and AI, you will lead the development of compelling Agentforce-powered experiences for users, delivering impactful business value to clients.

In Short

  • Lead and build Agentforce-powered user experiences.
  • Serve as a trusted client advisor.
  • Drive requirement gathering and strategy development.
  • Utilize Salesforce technologies like Agentforce and Einstein.
  • Provide input on design specifications and project plans.
  • Translate business requirements into solutions.
  • Coach and mentor junior team members.
  • Stay updated on new Salesforce capabilities.

Requirements

  • 3+ years in technical consulting or enterprise architecture.
  • 5+ years of CRM industry experience.
  • Experience with Salesforce Service Cloud or Sales Cloud.
  • Hands-on experience with Generative AI platforms.
  • Ability to design and optimize business processes.
  • Comfortable using flow charting tools.
  • Ability to lead cross-functional teams.
  • Willingness to learn new technologies.

Benefits

  • Flexible remote work options.
  • Travel opportunities up to 25%.
  • Culture of trust and understanding.
  • Collaboration and feedback encouraged.
  • Fun team celebrations and activities.
NeuraFlash logo

NeuraFlash

NeuraFlash is a leading AI and Consulting Partner of Amazon and Salesforce, dedicated to transforming contact centers through AI-powered experiences. Founded in 2016, the company has experienced rapid growth, averaging over 35% year-over-year, and is committed to continuous learning and innovation. NeuraFlash specializes in leveraging technologies such as Amazon Connect, Salesforce Service Cloud, and GenAI to optimize customer and employee journeys. With a strong focus on customer satisfaction and a collaborative work culture, NeuraFlash offers exciting career opportunities and fosters positive relationships among its global team.

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