Business Systems Analyst, Commercial Operations - Remote

Overview

The Business Systems Analyst will provide analytical support to the Commercial Operations team, focusing on key performance indicators for ongoing and upcoming initiatives.

In Short

• Participate in a dynamic, multi-tasking environment.
• Collaborate with internal stakeholders to establish requirements.
• Develop and monitor KPIs for commercial operations.
• Assist in the development of analytics and tools for customer retention.
• Maintain sales commissions and collaborate on reporting.
• Support teams using analytical reporting tools.
• Communicate effectively across departments.
• Handle sensitive information with confidentiality.
• Participate in cross-functional projects.
• Provide KPI initiative progress reports.

Requirements

• Bachelor's Degree required.
• 2+ years of experience in an analyst role.
• Experience with Salesforce or similar CRM.
• Strong analytical and problem-solving skills.
• Project Management experience preferred.
• Advanced Excel skills for data modeling.
• Ability to work independently.
• Detail-oriented with strong communication skills.
• Understanding of sales processes and analytics.
• Ability to develop cross-functional relationships.

Benefits

• Career development opportunities.
• 401k match and Employee Stock Purchase Program.
• Tuition reimbursement and leadership development.
• 16 days of paid time off plus holidays.
• Wellness courses and employee resource groups.