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Senior Service Designer - Remote

Posted 9 hours ago
Design
Full Time
Worldwide
£46,000 - £65,000/year

Overview

As a Senior Service Designer at NEC Digital Studio, you will create evidence-based designs for inclusive and accessible services, working with multidisciplinary teams on complex projects.

In Short

  • Lead and direct service design projects.
  • Support and manage the service design team.
  • Define and refine design practices.
  • Identify and win new business opportunities.
  • Champion user-centered design approaches.
  • Conduct research to inform service design.
  • Facilitate workshops and team meetings.
  • Develop visual and written communication for projects.
  • Manage stakeholder relationships effectively.
  • Navigate complexity and ambiguity in service transformation.

Requirements

  • Experience in service design projects.
  • Strong understanding of user-centered design principles.
  • Ability to lead multidisciplinary teams.
  • Excellent facilitation and communication skills.
  • Experience in strategic thinking and systems analysis.
  • Proficient in visual communication techniques.
  • Experience with prototyping and stakeholder management.
  • Ability to manage complexity in service delivery.
  • Knowledge of GDS principles is a plus.
  • Degree or relevant professional experience in service design.

Benefits

  • Private medical cover.
  • 25 days paid holiday with buy/sell options.
  • Life assurance cover.
  • Group pension plan with employer contributions.
  • Access to LinkedIn Learning.
  • Flexible benefits package.
  • Annual team and company away-days.
  • Personal learning budget.
  • Supportive team environment.
  • Opportunities for professional development.
NECSWS logo

NECSWS

NEC Software Solutions (NECSWS) is dedicated to making a positive impact in the world through innovative software solutions, particularly in the healthcare sector. The company focuses on delivering exceptional customer experiences by managing complex software and data applications that cater to the unique needs of its clients. NECSWS values strong relationships with its customers and emphasizes service delivery excellence, ensuring that contractual commitments and service level agreements are met. With a commitment to employee well-being, NECSWS offers a comprehensive benefits package and fosters an inclusive work environment.

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