Senior Service Designer - Remote

Overview

As a Senior Service Designer at Version 1, you will play a key role in designing user-centered products and services for public sector projects, ensuring that user needs are met through effective design processes.

In Short

• Work in a multidisciplinary team to deliver GDS projects.
• Design end-to-end user journeys and service experiences.
• Utilize design thinking and evidence-based approaches.
• Create and evaluate prototypes at various fidelity levels.
• Ensure designs meet accessibility standards.
• Collaborate with stakeholders to communicate design decisions.
• Participate in agile workflows throughout the development lifecycle.
• Conduct user research to inform design decisions.
• Manage stakeholder relationships effectively.
• Contribute to a culture of continuous improvement and learning.

Requirements

• Experience in user-centered design methodologies.
• Strong understanding of design thinking principles.
• Ability to create various prototypes and evaluate them.
• Knowledge of accessibility and inclusive design principles.
• Familiarity with design standards relevant to public sector projects.
• Experience in conducting user research and usability testing.
• Strong communication and stakeholder management skills.
• Ability to work collaboratively in agile teams.
• Eligibility for SC clearance.

Benefits

• Quarterly Performance-Related Profit Share Scheme.
• Strong career progression opportunities and mentorship.
• Flexible/remote working options.
• Comprehensive financial wellbeing initiatives.
• Employee wellbeing schemes including gym discounts and mindfulness workshops.
• Educational assistance and incentivized certifications.
• Reward schemes including annual excellence awards.
• Opportunities to engage in community initiatives.
• Generous holiday allowance and enhanced leave policies.