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Housing Implementation Consultant - End to End Repairs - Remote

Posted 4 weeks ago

Overview

Join the NEC Housing Team as a Housing Implementation Consultant, specializing in the Repairs Module of the NEC Housing Management System, to provide exceptional support and guidance to customers.

In Short

  • Home-based role with opportunities for growth and development.
  • Specialize in the Repairs Module of the NEC Housing Management System.
  • Provide expert guidance and best practices to customers.
  • Create and maintain training materials for customers and internal teams.
  • Ensure customer satisfaction and positive feedback.
  • Stay updated on developments in Social Housing Management.
  • Occasional travel throughout the UK for customer visits.
  • Work closely with experienced consultants for training and support.
  • Flexible work environment with a focus on customer service.
  • Part of a team that supports public services and community welfare.

Requirements

  • In-depth expertise in the Repairs Process using Housing Management Software.
  • Experience in implementing Housing Management Systems or Modules.
  • Proven track record in providing consultancy services to housing authorities.
  • Ability to achieve positive customer feedback consistently.
  • Proficiency in creating training materials and solution design manuals.
  • Willingness to manage multiple projects as proficiency increases.

Benefits

  • Private Medical Cover funded by NEC.
  • 25 days paid holiday with buy/sell options.
  • Life assurance cover funded by NEC.
  • Group Pension Plan with employer contributions up to 8.5%.
  • Access to LinkedIn Learning with over 15,000 courses.
  • Flexible benefits to suit individual needs.

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