Housing Implementation Consultant - End to End Repairs - Remote

Overview

Join the NEC Software Solutions Housing Team as a Housing Implementation Consultant, specializing in the Repairs Module to enhance customer experience and support system implementations.

In Short

• Hybrid or Remote role with a focus on NEC Housing Management System.
• Work closely with Lead Implementation Consultants.
• Provide expert guidance on system implementation, particularly for the Repairs Module.
• Ensure high customer satisfaction and positive feedback.
• Create training materials and manuals for customers and internal teams.
• Stay updated on developments in Social Housing Management.
• Occasional travel throughout the UK may be required.

Requirements

• In-depth expertise in the Repairs Process using Housing Management Software.
• Experience in implementing Housing Management Systems or Modules.
• Proven track record in providing consultancy services to housing authorities.
• Ability to achieve positive customer feedback consistently.
• Proficiency in creating training materials.
• Willingness to manage multiple projects.

Benefits

• Private Medical Cover for employees.
• 25 days paid holiday with buy/sell options.
• Life assurance cover funded by NEC.
• Group Pension Plan with employer contributions up to 8.5%.
• Flexible benefits to suit individual needs.
• Free access to LinkedIn Learning courses.