Housing Implementation Consultant - Allocations - Remote

Overview

This role involves working as a Housing Implementation Consultant specializing in the NEC Housing Management System, focusing on the Repairs Module. The position is home-based and requires offering expert guidance to customers.

In Short

• Home-based role with travel required within the UK.
• Specialize in the NEC Housing Management System, particularly Allocations and Housing Advice/Homelessness.
• Provide consultancy and training to customers.
• Create and maintain training materials for customers and internal teams.
• Work under the guidance of Lead Implementation Consultants.
• Ensure positive customer feedback and satisfaction.
• Stay updated with developments in Social Housing Management.
• Flexible working on multiple projects.
• Excellent benefits package including private medical cover and pension.
• Opportunity for professional growth and development.

Requirements

• In-depth expertise in Allocations and Homelessness Process.
• Experience in implementing Housing Management Systems.
• Proven track record in providing consultancy services.
• Ability to achieve positive customer feedback.
• Proficiency in creating training materials.
• Willingness to work on multiple projects.

Benefits

• Private Medical Cover funded by NEC.
• 25 days paid holiday with buy/sell option.
• 4x basic salary life assurance cover.
• Group Pension Plan with substantial employer contributions.
• Access to LinkedIn Learning for professional development.