Manager, Operational Readiness, Technical Operations - Remote

Overview

The Manager of Operational Readiness will lead and coordinate the technology preparedness for large-scale events across Peacock and partner video streaming platforms, ensuring scalability and operational excellence.

In Short

• Lead planning and execution of large-scale live events.
• Maintain a master calendar of critical events.
• Oversee platform scaling and readiness.
• Collaborate with operations teams for real-time support.
• Track implementation of new features and functionality.
• Prepare executive-level reports on event readiness.
• Provide oversight for multiple large-scale initiatives.
• Support process improvements through workflow analysis.
• Work independently and collaboratively across teams.
• Manage competing demands in a fast-paced environment.

Requirements

• 5+ years of experience in operations or program management.
• Proven ability to lead large-scale event coordination.
• Strong understanding of ITSM processes and cloud infrastructure.
• Skilled in executive communication and reporting.
• Highly organized and self-motivated.
• Strong problem-solving and analytical skills.
• Excellent collaboration skills across teams.
• Proficient in JIRA, Slack, PowerPoint, and SharePoint.

Benefits

• Medical, dental, and vision insurance.
• 401(k) plan.
• Paid leave and tuition reimbursement.
• Variety of discounts and perks.