Partner Technical Solutions Manager - Remote

Overview

The Partner Technical Solutions Manager will own the technical success, enablement, and post-launch support of reseller and integration partnerships, bridging Partnerships, Customer Success, Product, and Engineering.

In Short

• Own technical success and enablement for reseller partnerships.
• Lead technical project during partner implementation and onboarding.
• Serve as technical escalation point for partners post-launch.
• Maintain partner-facing technical documentation.
• Coordinate with internal teams to resolve technical blockers.
• Test and validate new releases for partner compatibility.
• Run technical training sessions for partner teams.
• Track partner feedback and advocate for enhancements.
• Manage integration requirements and data-flow architecture.
• Exceptional communicator bridging business and technical discussions.

Requirements

• 5–8 years experience in technical solutions or implementation engineering.
• Strong understanding of REST APIs, JSON, and authentication models.
• Familiarity with FHIR, SMART-on-FHIR, and HL7.
• Experience with monitoring tools like Sentry or Datadog.
• Ability to write scripts for validation and testing.
• Exceptional clarity in writing documentation.
• Experience working with reseller or platform partners preferred.
• Ability to build trust with partner counterparts.
• Strong troubleshooting skills.
• Excellent communication skills.

Benefits

• Competitive salary and stock options.
• 100% individual coverage for Medical, Dental, and Vision insurance.
• Unlimited paid time off and 11 national holidays.
• Unlimited sick leave.
• Paid parental leave.
• $1,500 for home office equipment.
• Full ownership of time and schedule.