Clinician Trainer & Experience Specialist - Remote

Overview

The Clinician Trainer & Experience Specialist will educate and guide customers, ensuring they effectively integrate Nabla into their workflows while providing ongoing support.

In Short

• Lead live virtual and onsite training sessions for healthcare providers.
• Execute train-the-trainer programs to empower clinical champions.
• Deliver refresher sessions and ongoing education as new features are released.
• Provide feedback on training effectiveness and gaps.
• Travel to customer locations for critical launch phases.
• Respond to clinician support inquiries regarding product use.
• Collaborate with cross-functional teams to improve training materials.
• Capture common questions and feedback for team insights.
• Maintain a customer-centric approach to support and education.
• Help clinicians feel confident and supported with Nabla.

Requirements

• Minimum of 4 years in healthcare training or customer onboarding.
• Strong facilitation and presentation skills.
• Experience working with clinicians and healthcare leadership.
• Experience in virtual and in-person training delivery.
• Familiarity with EHR workflows preferred.
• Excellent communication and problem-solving skills.
• Willingness to travel 25–40% for onsite support.

Benefits

• Join a team committed to improving healthcare experiences.
• Work in a collaborative and supportive environment.
• Opportunities for personal and professional growth.
• Engage in regular team-building activities and off-sites.
• Work with cutting-edge AI technology in healthcare.