Associate Vice President – Technical Coverage & Solutions – EMEA - Remote

Overview

The Associate Vice President – Technical Coverage & Solutions will lead a team of Product Specialists and Application Scientists in the EMEA region, focusing on enhancing customer experience and operational efficiency.

In Short

• Lead Product Specialists and Application Scientists across EMEA.
• Enhance customer experience through coordinated interactions.
• Streamline operations to improve efficiency.
• Align technical specialties with business goals.
• Foster innovation and continuous improvement.
• Ensure effective collaboration among technical teams.
• Develop strategies for technical services and customer centricity.
• Oversee integration of Demo Centers of Excellence.
• Manage diverse teams across sales functions.
• Drive customer satisfaction and loyalty.

Requirements

• University degree in Life Sciences (Master’s or PhD preferred).
• Significant experience in leading diverse teams.
• Proven track record in enhancing client experience.
• Experience in Pharma/Biopharma sector is a plus.
• Full proficiency in English; additional European language is an asset.
• Strong interpersonal and communication skills.
• Natural and empathetic leader.
• Strategic thinker with a customer-focused approach.
• Planning and organizational skills.
• Flexible and adaptable to change.

Benefits

• Permanent contract with a competitive salary.
• Outstanding company culture.
• Career development opportunities.
• Company pension scheme and yearly bonus.
• Private health care and life insurance.
• Stock purchase plan.
• Dynamic working environment with exciting challenges.
• Comprehensive training and development opportunities.