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Patient Access Representative - Full Time PM Shift - Remote

Posted Yesterday
Customer Service
Full Time
USA

Overview

The Patient Access Representative plays a vital role in greeting and directing patients and their families within the healthcare facility, ensuring a welcoming environment while managing patient information efficiently.

In Short

  • Greet and assist patients and families in a courteous manner.
  • Verify and enter patient information into the registration system.
  • Provide information about procedures and hospital expectations.
  • Maintain confidentiality of medical information.
  • Communicate effectively with department staff and management.
  • Act as a preceptor for new hires.
  • Perform additional duties as assigned by leadership.
  • Work hours: Monday-Friday, 11:30a - 7:30p.
  • Eligible for a $3,000 sign-on bonus.
  • Must comply with vaccination requirements.

Requirements

  • Associate's degree or equivalent experience.
  • Two years of experience in customer service or a related field.

Benefits

  • Tuition reimbursement and professional development opportunities.
  • Full benefits, paid holidays, and generous PTO.
  • Employee discounts and retirement counseling.
  • Access to wellness programs for employees and their families.
  • Opportunities for employee feedback and involvement.
Munson Healthcare logo

Munson Healthcare

Munson Healthcare is northern Michigan’s largest healthcare system, comprising eight award-winning community hospitals that serve over half a million residents across 29 counties. The organization is dedicated to providing exceptional healthcare while fostering a vibrant community lifestyle characterized by beautiful freshwater lakes, scenic trails, and a rich arts scene. Munson Healthcare values excellence, teamwork, positivity, and creativity, and is committed to creating outstanding experiences for both patients and employees. The company offers various growth opportunities, comprehensive benefits, and a supportive work environment, making it an ideal place for those seeking a fulfilling career in healthcare.

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