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Patient Access Representative - Full Time - Remote

Posted 18 hours ago
Customer Service
Full Time
USA

Overview

The Patient Access Representative plays a crucial role in greeting and directing patients and families within the healthcare facility, ensuring excellent customer service and efficient registration processes.

In Short

  • Greet and direct patients and families courteously.
  • Verify and enter patient information into the registration system.
  • Provide information to promote patient understanding of procedures.
  • Maintain confidentiality of medical information.
  • Communicate effectively with department staff.
  • Act as a preceptor for new hires.
  • Perform additional duties as assigned by leadership.
  • Full-time remote position with a Monday-Friday schedule.
  • Eligible for a $3,000 sign-on bonus.
  • Must comply with vaccination requirements.

Requirements

  • Associate's degree or equivalent experience.
  • Two years of experience in customer service or healthcare.

Benefits

  • Tuition reimbursement and career development opportunities.
  • Full benefits including paid holidays and generous PTO.
  • Employee discounts and retirement counseling.
  • Free wellness platform for employees and families.
  • Opportunities for employee input through surveys and meetings.
Munson Healthcare logo

Munson Healthcare

Munson Healthcare is northern Michigan’s largest healthcare system, comprising eight award-winning community hospitals that serve over half a million residents across 29 counties. The organization is dedicated to providing exceptional healthcare while fostering a vibrant community lifestyle characterized by beautiful freshwater lakes, scenic trails, and a rich arts scene. Munson Healthcare values excellence, teamwork, positivity, and creativity, and is committed to creating outstanding experiences for both patients and employees. The company offers various growth opportunities, comprehensive benefits, and a supportive work environment, making it an ideal place for those seeking a fulfilling career in healthcare.

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