Client Sites Specialist - Remote

Overview

The Client Sites Specialist is responsible for monitoring and completing all foreclosure-related messages, processes, and tasks on client sites, acting as a liaison between clients and operations.

In Short

• Monitor foreclosure-related tasks on client sites.
• Act as a liaison between clients and operations.
• Update and respond to messages as necessary.
• Utilize reports to identify matters requiring escalation.
• Handle various document processes and inquiries.
• Maintain accurate notes in internal systems.
• Attend monthly performance calls with clients.
• Work with staff and attorneys across multiple teams.
• Ensure compliance with clients’ standards and timelines.
• Proficiency in various client systems is required.

Requirements

• High attention to detail.
• Strong verbal and written communication skills.
• Ability to work independently with minimal supervision.
• Experience in analyzing files for completeness.
• Ability to prioritize tasks effectively.
• Team player promoting a collaborative environment.
• Prior knowledge of foreclosure processes.
• Proficiency in Microsoft Office and client systems.
• Associate Degree or equivalent professional experience.

Benefits

• Comprehensive compensation package.
• Opportunity to work in a growing firm.
• Engagement in a collaborative work environment.
• Professional development opportunities.