Payments Operations Specialist - Remote

Overview

We’re on a mission to make money work for everyone. We’re waving goodbye to the complicated and confusing ways of traditional banking.

In Short

• Join our Payments Operations team in London.
• Manage critical payments processes for Monzo.
• Continuously improve processes to adapt to changing demands.
• Collaborate with the payments engineering team for innovative solutions.
• Handle cash management and execute Treasury payments.
• Ensure flawless payment processes for customers.
• Deal with escalations from Customer Operations.
• Maintain procedural documentation.
• Identify and resolve discrepancies in accounts.
• Support the Payments and Finance team with projects.

Requirements

• Understanding of Payments Operations in a similar environment.
• Experience in creating and improving processes.
• Ability to manage projects from inception to delivery.
• Adaptability to new systems.
• High attention to detail.
• Team player with a collaborative mindset.
• Thrives in a dynamic environment.
• Self-starter and hands-on approach.

Benefits

• Salary range of £32,900 - £44,600 with share options.
• Flexible working hours.
• £1,000 annual learning budget.
• Support for work-from-home setup.
• Additional benefits available.