Payment Operations Specialist - Remote

Overview

As a Payment Operations Specialist at Deel, you will be part of a dynamic team that efficiently executes all processes related to payments and enhances customer experience.

In Short

• Efficiently execute all processes related to payments and debit cards.
• Accurately review and record data in the system.
• Assist customers with payment inquiries.
• Coordinate with internal teams and external partners.
• Provide expertise to improve processes and user experience.
• Create and maintain process documentation.

Requirements

• 0-4 years of experience in operations.
• Experience in a startup, ideally within FinTech.
• Excellent written and verbal communication skills.
• Data-driven with a structured problem-solving approach.
• Organized with attention to detail.
• Service-oriented mindset.
• Willingness to work extra hours during busy periods.
• Ability to work in a fast-paced environment.
• Independent execution while maintaining integrity.
• Fun and supportive teammate.
• Must be based within the EMEA region.

Benefits

• Stock grant opportunities.
• Additional perks based on employment status and country.
• Flexibility of remote work.