Payment Operations Specialist I - Remote

Overview

The Payment Operations Specialist I role at Zillion Technologies Inc. involves supporting daily processing of electronic payments and requires foundational knowledge of the ACH networks.

In Short

• Fully remote position.
• Contract to hire opportunity.
• Monday to Friday, 8:30 AM - 5:00 PM.
• Requires basic understanding of ACH networks.
• Involves processing ACH files and handling customer inquiries.
• Focus on accuracy and customer service.
• Collaboration with internal and external customers.
• Requires experience in the financial industry.
• Strong verbal and written communication skills needed.
• Detail-oriented and able to prioritize tasks.

Requirements

• High School diploma or equivalent required.
• Minimum 1 year of operations or financial industry experience.
• Banking or financial experience required.
• Experience with MS Office Suite.
• Excellent customer service skills.
• Detail-oriented and quality focused.
• Ability to adapt to change.
• Ability to handle high volume of transactions.
• Strong communication skills.
• Ability to prioritize tasks and meet deadlines.

Benefits

• Opportunity for contract to hire.
• Work from home flexibility.
• Supportive team environment.
• Professional development opportunities.
• Competitive compensation.