Payment Operations Specialist - Remote

Overview

Brightwheel is seeking an experienced Payment Operations Specialist to join our dynamic Payment Operations team, crucial in safeguarding our customers from fraud while resolving payment issues.

In Short

• Join a fully remote team passionate about early education.
• Focus on fraud detection and risk mitigation.
• Handle a high volume of new account signups.
• Excel in process-oriented tasks.
• Strive for continuous improvement and excellence.
• Work in a fast-paced environment.
• Collaborate with a talented and customer-focused team.
• Contribute to the mission of enabling high-quality early education.
• Engage with a diverse team and community.
• Be part of a rapidly expanding payments business.

Requirements

• Experience in payment operations or related field.
• Strong attention to detail.
• Ability to thrive in high-impact roles.
• Passion for fraud detection and risk management.
• Excellent problem-solving skills.
• Desire for continuous personal and professional improvement.
• Ability to work effectively in a remote team.
• Strong communication skills.
• Experience with process-oriented tasks.
• Commitment to delivering extraordinary results.

Benefits

• Work in a fully remote environment.
• Be part of a mission-driven company.
• Engage with a diverse and inclusive team.
• Opportunity for professional growth and development.
• Collaborate with top investors and industry leaders.
• Contribute to meaningful work in early education.
• Flexible work hours.
• Access to resources for continuous learning.
• Supportive team culture.
• Impactful role in a growing company.