Fraud Investigator - Remote

Overview

The Fraud Investigator role at Monzo involves preventing financial fraud and maintaining customer trust through effective communication and investigation.

In Short

• Remote position based in the UK.
• Salary range of £26,000 - £31,400 per year.
• Investigate fraud reports from financial institutions.
• Communicate with banks and law enforcement regarding fraud cases.
• Work within regulated and unregulated deadlines.
• Write Suspicious Activity Reports (SARs).
• Collaborate with the Financial Crime & Fraud Team.
• Full attendance required for 5 weeks of remote training.
• Shifts include 1 in 4 Saturdays.
• Values-driven approach aligned with Monzo’s core values.

Requirements

• Strong knowledge of common fraud typologies.
• Excellent English written and verbal communication skills.
• Persuasive and empathetic communication abilities.
• Expertise in investigating and problem-solving.
• Ability to work independently and collaboratively.
• Strong decision-making skills.
• Ability to meet deadlines.
• Values-driven approach.

Benefits

• Learning budget of £1,000 a year for books and training.
• Stock options and additional benefits.
• Flexible remote work environment.
• Inclusive workplace culture.
• Opportunities for personal and professional growth.