Nonprofit Success Manager - Remote

Overview

The monday.com for Nonprofits team is seeking a nonprofit success manager with an entrepreneurial spirit to join our mission of helping nonprofits worldwide overcome their greatest challenges by leveraging the power of our platform.

In Short

• Wake up every morning with the mission of aiding tens of thousands of nonprofits worldwide in expanding their impact with our platform.
• Play a pivotal role in the monday.com for Nonprofits success domain.
• Work within one of the most notable Work OS programs for nonprofits alongside highly talented individuals.
• Build the strategy for Nonprofit Success domain in North America.
• Lead a portfolio of nonprofits and help them to better adopt and expand their usage of our platform.
• Create and conduct online and in-person training sessions for nonprofits.
• Implement complex workflows for strategic partners of our program.
• Collaborate with stakeholders across the organization to find creative opportunities that can create win-win collaborations.
• Lead initiatives that will drive the success of the entire team.
• Implement data-driven practices to monitor, report, and enhance nonprofit success performance.

Requirements

• At least three years of experience in customer success, implementation consultant, or similar role in SaaS company.
• Ability to take an entire project from A to Z.
• Exceptional organizational and multitasking skills.
• Team player with a highly proactive approach.
• Passion for working with nonprofits.
• Experience in building workflows with monday.com is a plus.

Benefits

• Opportunity to join a well-funded, proven company with big ambitions, competitive salary and benefit package, bonus potential, and eligibility to take part in the company equity incentive program.
• Amazing company culture that values transparency and collaboration while never forgetting to have fun while we work!
• Monthly stipends for food, wellness, and commuter work.
• Fully dedicated learning and development team that provides opportunities for our employees to hone and gain new skills.
• Award winning work environment - named a "Best Place to Work" by BuiltIn as well as "Great Place To Work" certified.
• We foster diversity, inclusion, and belonging through our Employee Resource Groups in addition to providing access to resources and education to support our team, facilitate conversations, and encourage understanding.
• A global work environment with employees in Tel Aviv, New York, San Francisco, Miami, Chicago, Denver, London, Kiev, Sydney, São Paulo, and Tokyo.