Remote Customer Support Representative - Indonesian - Music Streaming (4479)

Overview

ModSquad is seeking enthusiastic and dedicated Customer Service Representatives to join our fully remote team for a leading music streaming service.

In Short

• First point of contact for customers
• Help customers navigate the platform
• Troubleshoot technical issues
• Ensure the best possible listening experience
• Respond to customer inquiries via inbound messages
• Communicate in both Indonesian and English
• Pass language assessments in Indonesian and English
• Work remotely
• Passionate about music
• Excellent communication skills

Requirements

• Proficiency in Indonesian and English
• Strong communication skills
• Problem-solving abilities
• Experience in customer service preferred
• Ability to work independently
• Passion for music

Benefits

• Work from home
• Join a passionate team
• Opportunity to help millions of music lovers