Remote Customer Support Representative - German - Music Streaming (4497)

Overview

ModSquad is seeking enthusiastic and dedicated Customer Service Representatives to join our fully remote team for a leading music streaming service.

In Short

• First point of contact for customers
• Help customers navigate the platform
• Troubleshoot technical issues
• Ensure the best possible listening experience
• Respond to customer inquiries via inbound messages
• Communicate in both German and English
• Passion for music is a plus
• Excellent communication skills required
• Problem-solving skills are essential
• Complete language assessments in German and English

Requirements

• Proficiency in German and English
• Strong communication skills
• Ability to troubleshoot issues
• Passion for music
• Customer service experience preferred

Benefits

• Fully remote work environment
• Opportunity to work with a leading music streaming service
• Engage with millions of music lovers