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Remote Customer Support Representative - Thai - Music Streaming (4487)

Posted 14 weeks ago
Customer Service
Full Time
Thailand

Overview

ModSquad is seeking enthusiastic and dedicated Customer Service Representatives to join our fully remote team for a leading music streaming service.

In Short

  • First point of contact for customers
  • Help customers navigate the platform
  • Troubleshoot technical issues
  • Ensure the best possible listening experience
  • Respond to customer inquiries via inbound messages
  • Communicate in both Thai and English
  • Pass language assessments in Thai and English
  • Work remotely
  • Passionate about music
  • Excellent communication skills

Requirements

  • Proficiency in Thai and English
  • Strong communication skills
  • Problem-solving abilities
  • Experience in customer service preferred
  • Ability to work independently
  • Passion for music
  • Technical troubleshooting skills

Benefits

  • Fully remote work environment
  • Opportunity to work with a leading music streaming service
  • Engage with a diverse customer base
  • Flexible working hours
  • Supportive team culture
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ModSquad

ModSquad is a leading provider of digital engagement services, specializing in community management, customer support, and content moderation. The company leverages a global workforce of skilled professionals to deliver tailored solutions for brands across various industries. With a focus on flexibility and scalability, ModSquad helps businesses enhance their online presence and foster meaningful connections with their audiences.

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