Remote Customer Support Representative - French - Music Streaming (4498)

Overview

ModSquad is seeking enthusiastic and dedicated Customer Service Representatives to join our fully remote team for a leading music streaming service.

In Short

• First point of contact for customers.
• Help customers navigate the platform.
• Troubleshoot technical issues.
• Ensure the best possible listening experience.
• Respond to customer inquiries in French and English.
• Passion for music is a plus.
• Excellent communication skills required.
• Problem-solving skills are essential.
• Work remotely from anywhere.
• Language assessments in French and English are required.

Requirements

• Proficiency in French and English.
• Strong communication skills.
• Ability to troubleshoot technical issues.
• Passion for music.
• Problem-solving abilities.
• Experience in customer service is preferred.
• Ability to work independently in a remote environment.
• Willingness to complete language assessments.

Benefits

• Work from home.
• Join a passionate team.
• Opportunity to work with a leading music streaming service.
• Flexible work hours.
• Engage with millions of music lovers.