District Parts & Service Manager - Remote

Overview

MMNA is seeking a District Parts & Service Manager to join our West Central Regional Aftersales team. As a DPSM, you will be responsible for communicating, implementing, and assisting dealer parts and service departments through programs, policies, and procedures which develop and maintain a well-managed, profitable parts and service department, while developing a long-term professional relationship with dealers in the assigned district.

In Short

• Regularly contact dealerships and communicate, implement, and administer Parts and Service Department programs.
• Monitor and advise regional management of dealers’ adherence to policies and procedures.
• Provide recommendations for operational improvements to maximize customer satisfaction.
• Provide guidance and training to dealership personnel.
• Provide automotive technical guidance to dealership service personnel.
• Process, resolve and close customer inquiries.
• Regular travel to dealers.
• Other duties as assigned or requested.

Requirements

• 5+ years of professional exempt level automotive retail/wholesale experience.
• 3+ years as a District Parts/Service Manager.
• Prior automotive retail sales experience.
• Must maintain a valid unconditional driver’s license.

Benefits

• Comprehensive healthcare coverage.
• Discounted Employee Lease Car program.
• Assigned vehicle contingent upon a satisfactory driving record.
• 401(k) with Company match.
• Professional development opportunities.
• Up to 30 days of paid time off.
• Collaborative culture.