Compliance Account Manager - Remote

Overview

As a Compliance Account Manager at Mitratech, you will manage compliance for state job bank accounts, ensuring adherence to job posting regulations while troubleshooting issues and building relationships across various state job banks.

In Short

• Manage compliance for state job bank accounts.
• Troubleshoot job posting issues.
• Build relationships with 56 different state job banks.
• Ensure fast and efficient employer account registrations.
• Collaborate with a global team.
• Communicate through email and Microsoft Teams.
• Review and resolve account issues.
• Audit accounts for quality assurance.
• Assist with team projects as needed.
• Focus on customer satisfaction and compliance.

Requirements

• Meticulous attention to detail.
• Ability to work independently.
• Strong time management skills.
• Experience in data entry or B2B customer service.
• Degree or equivalent experience preferred.

Benefits

• Diverse and inclusive work culture.
• Opportunities for learning and growth.
• Supportive team environment.
• Flexible work arrangements.
• Equal opportunity employer.