Billing and Follow Up Representative II - Remote

Overview

The Billing and Follow Up Representative II performs day-to-day billing and follow-up activities within revenue operations, ensuring timely and accurate claims processing for various accounts.

In Short

• Work remotely in a full-time position.
• Responsible for billing and follow-up for government and non-government accounts.
• Provide training and guidance to lower-level colleagues.
• Communicate with hospital departments to clarify billing discrepancies.
• Investigate overpayments, underpayments, and payment delays.
• Document claims and follow-up activities accurately.
• Maintain knowledge of applicable laws and regulations.
• Assist in training new representatives.
• Proactively follow up on delayed payments.
• Adhere to Trinity Health's mission and values.

Requirements

• High school diploma or Associate's degree in Accounting or Business Administration.
• Minimum of three years of relevant experience in revenue cycle functions.
• Proficiency in Microsoft Office.
• Excellent verbal and written communication skills.
• Strong attention to detail and time management skills.
• Ability to work independently and collaboratively.
• Experience in a complex, multi-site environment preferred.
• Must possess integrity and professionalism.
• Comfortable operating in a shared leadership environment.
• Completion of regulatory certifications preferred.

Benefits

• Work remotely.
• Opportunity to train and mentor colleagues.
• Engagement in a mission-driven organization.
• Competitive salary range.
• Supportive work environment.