Billing and Follow-up Representative - Remote

Overview

The Billing and Follow-up Representative performs essential billing and follow-up activities within the revenue operations of a healthcare facility, ensuring accurate and timely processing of claims.

In Short

• Work remotely in a full-time position.
• Perform day-to-day billing and follow-up activities.
• Communicate with hospital departments to resolve billing discrepancies.
• Document claims and follow up on payments.
• Investigate overpayments and underpayments.
• Research claim rejections and take corrective actions.
• Maintain knowledge of relevant laws and regulations.
• Utilize Microsoft Office for documentation and reporting.
• Adhere to the mission and values of Trinity Health.
• Work independently and manage multiple tasks.

Requirements

• High School diploma required.
• At least one year of experience in revenue cycle functions.
• Experience in a healthcare or insurance setting preferred.
• Basic understanding of Microsoft Office.
• Excellent verbal and written communication skills.
• Strong interpersonal skills for customer interactions.
• Attention to detail and accuracy in billing processes.
• Ability to work independently and adapt to changing priorities.
• Comfortable in a collaborative environment.
• Commitment to ethical and professional behavior.

Benefits

• Work from home flexibility.
• Comprehensive benefits package.
• Opportunities for professional development.
• Supportive work environment.
• Contribute to meaningful healthcare services.