Billing and Follow-up Representative II - Remote

Overview

The Billing and Follow-up Representative II is responsible for performing day-to-day billing and follow-up activities within the revenue operations for an assigned Patient Business Services location, working remotely.

In Short

• Work remotely as part of the billing and follow-up team.
• Perform billing and follow-up for government and non-government accounts.
• Provide training and guidance to lower-level colleagues.
• Document claims and follow-up activities in appropriate systems.
• Communicate with hospital departments to resolve billing discrepancies.
• Investigate payment delays and follow up with patients and payers.
• Prepare special reports as directed by the supervisor.
• Maintain knowledge of relevant laws and regulations.
• Work independently and collaboratively in a shared leadership environment.
• Ensure accuracy and timely resolution of claims.

Requirements

• High school diploma or Associate's degree in relevant field.
• Three or more years of experience in revenue cycle functions.
• Proficiency in Microsoft Office Suite.
• Excellent verbal and written communication skills.
• Strong interpersonal skills for customer interaction.
• Attention to detail and time management skills.
• Ability to work independently and in a team environment.
• Experience in a hospital or healthcare financial service setting preferred.
• Comfortable in a collaborative work environment.
• Commitment to ethical and professional behavior.

Benefits

• Work from home flexibility.
• Opportunity for professional development and training.
• Join a mission-driven organization focused on compassionate care.
• Comprehensive benefits package.
• Supportive work environment that values integrity and teamwork.