Billing Follow Up Representative I - Remote

Overview

The Billing Follow Up Representative I is responsible for reviewing accounts and applying billing follow-up knowledge to ensure proper reimbursement from insurance payors. This position involves working independently in a remote setting after initial onboarding.

In Short

• Full-time remote position after onboarding.
• Independently review accounts for billing follow-up.
• Use multiple systems to resolve outstanding claims.
• Communicate with internal teams and external customers.
• Maintain compliance with billing guidelines and standards.
• Ability to work independently with limited supervision.
• Knowledge of medical terminology and coding preferred.
• Compiles and maintains documentation of billing activities.
• Responsible for appeals and ensuring contracted amounts are received.
• Must have secure internet service for remote work.

Requirements

• High School Diploma or GED required.
• Typically requires 1 year of related experience.
• Basic keyboarding proficiency.
• Ability to read and interpret documents such as EOBs.
• Must communicate effectively with others.
• Familiarity with EPIC software is a plus.
• Knowledge of CPT, ICD-10, and insurance practices preferred.
• Ability to work within departmental guidelines for productivity.
• Ability to operate necessary office equipment.
• Ability to work independently and manage time effectively.

Benefits

• Comprehensive benefits package including health, dental, and vision insurance.
• Paid Time Off programs.
• Defined contribution retirement plans with employer match.
• Educational Assistance Program.
• Opportunities for annual increases based on performance.
• Incentive pay for select positions.
• Flexible Spending Accounts for eligible expenses.
• Family benefits such as adoption assistance and paid parental leave.
• Premium pay for shifts and on-call duties.
• Programs that invest in career development.