Medical Billing Representative - Remote

Overview

As the Medical Billing Representative, you will serve as the primary point of contact for patients reaching out to Brave Health with billing matters. The ideal candidate for this position is someone who is detail oriented, has exceptional customer service skills, and has a strong background in patient billing experience.

In Short

• Handle inbound and outbound calls regarding billing inquiries.
• Regularly contact patients to explain charges and assist with insurance benefits.
• Manage escalation calls to ensure patient satisfaction.
• Work with medical insurance companies to resolve payment issues.
• Prepare, review, and transmit claims to produce clean claims.
• Monitor high-balance accounts and report issues to leadership.
• Collaborate with contracting and credentialing for payor enrollment.
• Maintain accurate records and follow HIPAA guidelines.
• Bilingual in Spanish preferred.
• Full-time remote position with a starting pay of $17.00 per hour.

Requirements

• Minimum one year of medical billing experience.
• Strong knowledge of medical billing and insurance practices.
• Excellent oral and written communication skills.
• Ability to handle escalated calls and resolve billing discrepancies.
• Proficiency in Word, Excel, and practice management systems.
• Strong organizational skills and ability to work independently.
• Effective problem-solving and analytical skills.
• Knowledge of HIPAA Privacy & Security regulations.

Benefits

• Health, Dental, Vision Insurance benefits.
• Vacation, Holiday, and Sick time.
• Monday - Friday schedule; No on-call or weekend shifts.