Remote Otter LogoRemoteOtter

Spanish Speaking Customer Service Representative - Remote

Posted Yesterday
Customer Service
Full Time
Greece

Overview

Mercier Consultancy is seeking a dedicated Spanish Speaking Customer Service Representative to join our Client's Banking Division. In this critical role, you will provide exceptional support to our Spanish-speaking customers, assisting them with inquiries related to their banking services and financial products.

In Short

  • Provide outstanding customer service in Spanish through phone, email, and chat regarding banking inquiries
  • Assist customers with account information, transactions, and financial product details
  • Troubleshoot and resolve customer issues promptly and professionally
  • Document customer interactions accurately in our CRM system
  • Collaborate with internal teams to ensure effective resolution of complex inquiries
  • Gather feedback from customers to improve our banking services and offerings
  • Stay informed about banking regulations and financial products to provide knowledgeable support

Requirements

  • Fluency in Spanish
  • Strong communication skills
  • Experience in customer service, preferably in banking
  • Ability to troubleshoot and resolve issues
  • Familiarity with CRM systems
  • Knowledge of banking regulations and financial products

Benefits

  • Competitive salary
  • Comprehensive training
  • Opportunity for career growth
  • Supportive team environment
  • Health and wellness benefits
Mercier Consultancy logo

Mercier Consultancy

Mercier Consultancy is a dynamic and customer-focused organization dedicated to providing exceptional support to its clients. With a commitment to enhancing the customer experience, the company seeks to hire a German Speaking Customer Care Specialist to join its remote team based in Greece. Mercier Consultancy values effective communication and professionalism, ensuring that its employees are well-trained and equipped to handle client inquiries and concerns. The company fosters a collaborative environment, encouraging team members to work together to resolve issues and improve service quality. By prioritizing a customer-centric approach, Mercier Consultancy aims to make a positive impact on the experiences of its German-speaking clients.

Share This Job!

Save This Job!

Similar Jobs:

speakit logo

Spanish-speaking Customer Service Representative - Remote

speakit

1 week ago

Join a dynamic team as a Spanish-speaking Customer Service Representative with the flexibility to work from home in Serbia.

Serbia
Full-time
Customer Service
1,182 euros/monthly
Mercier Consultancy Europe logo

Spanish Speaking Customer Service Representative - Remote

Mercier Consultancy Europe

5 weeks ago

Join Mercier Consultancy as a Spanish Speaking Customer Service Representative in Bulgaria with a fully paid relocation package.

Spain
Full-time
Customer Service
Mercier Consultancy BG logo

Spanish Speaking Customer Service Representative - Remote

Mercier Consultancy BG

9 weeks ago

Join Mercier Consultancy as a Spanish Speaking Customer Service Representative in Greece with a fully paid relocation package.

Spain
Full-time
Customer Service
Patrique Mercier Recruitment FR logo

Spanish Speaking Customer Service Representative - Remote

Patrique Mercier Recruitment FR

21 weeks ago

Join our team as a Spanish Speaking Customer Service Representative in the Health & Wellness Products Department.

Greece
Full-time
Customer Service
Patrique Mercier Recruitment FR logo

Spanish Speaking Customer Service Representative - Remote

Patrique Mercier Recruitment FR

22 weeks ago

Join our team as a Spanish Speaking Customer Service Representative and assist customers in the Fitness & Sports Equipment Department.

Greece
Full-time
Customer Service