Spanish Speaking Customer Service Representative - Remote

Overview

Mercier Consultancy is thrilled to announce an exciting opportunity for Spanish Speaking Customer Service Representatives to join our vibrant team in beautiful Greece, with a fully paid relocation package! In this pivotal role, you will provide exceptional support to our Spanish-speaking clients, ensuring their inquiries are handled efficiently and professionally. Experience the enchanting culture, stunning landscapes, and welcoming atmosphere that Greece has to offer while building a rewarding career in customer service. If you are passionate about helping others and ready for a new adventure, we would love to hear from you!

In Short

• Deliver high-quality customer service in Spanish via phone, email, and live chat.
• Assist customers with their questions about products and services, providing accurate and timely information.
• Effectively resolve customer complaints and issues, ensuring high levels of client satisfaction.
• Document customer interactions meticulously and contribute to ongoing service enhancement initiatives.
• Collaborate with team members to improve service quality and tackle common challenges.
• Stay knowledgeable about company offerings and industry trends to offer informed support.
• Participate in regular training programs to enhance your customer service capabilities.

Requirements

• Fluency in Spanish is essential.
• Strong communication skills.
• Ability to work in a team environment.
• Problem-solving skills and a customer-oriented mindset.
• Previous customer service experience is a plus.
• Willingness to relocate to Greece.

Benefits

• Fully paid relocation package to Greece.
• Opportunity to experience a new culture.
• Supportive team environment.
• Career development opportunities.
• Training programs to enhance skills.