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Dutch Speaking Customer Service Representative - Veterinary Services - Remote

Posted Yesterday
Customer Service
Full Time
Greece

Overview

Mercier Consultancy is seeking a passionate Dutch Speaking Customer Service Representative to join our Veterinary Services Department. In this rewarding role, you will provide exceptional support to our Dutch-speaking clients, assisting them with inquiries related to veterinary services and ensuring the well-being of their beloved pets.

In Short

  • Deliver outstanding customer service in Dutch via phone, email, and chat regarding veterinary services
  • Assist clients with inquiries about pet health, available services, and appointment bookings
  • Provide information and support on pet care and treatment options
  • Document customer interactions and maintain accurate records in our CRM system
  • Work collaboratively with veterinarians and staff to address customer needs
  • Gather and relay feedback from clients to help improve our services
  • Stay informed about trends and developments in veterinary care

Requirements

  • Fluency in Dutch
  • Strong communication skills
  • Experience in customer service
  • Ability to work collaboratively in a team
  • Knowledge of veterinary services is a plus

Benefits

  • Opportunity to work in a rewarding environment
  • Supportive team culture
  • Professional development opportunities
Mercier Consultancy logo

Mercier Consultancy

Mercier Consultancy is a dynamic and customer-focused organization dedicated to providing exceptional support to its clients. With a commitment to enhancing the customer experience, the company seeks to hire a German Speaking Customer Care Specialist to join its remote team based in Greece. Mercier Consultancy values effective communication and professionalism, ensuring that its employees are well-trained and equipped to handle client inquiries and concerns. The company fosters a collaborative environment, encouraging team members to work together to resolve issues and improve service quality. By prioritizing a customer-centric approach, Mercier Consultancy aims to make a positive impact on the experiences of its German-speaking clients.

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