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Italian-Speaking Transportation Customer Expert - Remote

Posted 2 days ago
Customer Service
Full Time
Greece
Customer Service
Italian Language
Transportation
Communication
Problem-solving

Overview

An exciting opportunity for Italian-Speaking Transportation Customer Experts to join a remote team based in Greece, providing support to Italian-speaking clients regarding transportation inquiries.

In Short

  • Assist Italian-speaking customers with transportation-related questions.
  • Provide information on bookings, cancellations, and changes.
  • Resolve customer issues with a high level of service.
  • Document customer interactions accurately.
  • Collaborate with team members to meet customer needs.
  • Stay updated on transportation policies and industry developments.
  • Collect and analyze customer feedback for service improvements.

Requirements

  • Fluency in Italian.
  • Excellent communication skills.
  • Strong problem-solving abilities.
  • Experience in customer service.
  • Ability to work collaboratively in a team.

Benefits

  • Work from home flexibility.
  • Supportive team environment.
  • Opportunities for professional development.
  • Engaging work in a dynamic industry.
Mercier Consultancy BG logo

Mercier Consultancy BG

Mercier Consultancy Bulgaria is a dynamic consulting firm focused on expanding its presence in the German market. The company seeks to enhance its business development efforts by hiring a skilled German-speaking freelance Senior Business Development Specialist. With a commitment to building strong client relationships and understanding the nuances of the German business landscape, Mercier Consultancy aims to identify new opportunities and tailor solutions that drive growth and client satisfaction.

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