Italian Speaking Fitness Tech Company Customer Support Expert - Remote

Overview

An overview paragraph about the job

In Short

• Provide expert customer support to Italian-speaking clients through phone, email, and chat regarding fitness technology products.
• Assist customers with inquiries, resolve technical issues, and guide them in effectively using fitness applications and devices.
• Accurately document customer interactions and solutions in the support ticketing system.
• Collaborate with the team to identify and implement improvements to customer service processes.
• Stay informed about product developments and industry trends in fitness technology to enhance support quality.
• Conduct customer training sessions to optimize the usage of fitness technology tools.

Requirements

• Passion for fitness and technology.
• Fluency in Italian and English.
• Experience in customer support or technical support roles.
• Strong communication and problem-solving skills.
• Ability to work independently and manage time effectively.

Benefits

• Work from home flexibility.
• Opportunity to work in a growing industry.
• Collaborative team environment.
• Access to fitness technology products.