Flemish Speaking Customer Service Agent - Remote

Overview

Mercier Consultancy is excited to offer a position for a Flemish Speaking Customer Service Agent in Latvia. In this role, you will be responsible for providing exceptional support to our Flemish-speaking customers, assisting them with inquiries and issues related to our products and services. Your ability to deliver high-quality customer service will help foster long-lasting relationships with our clients. If you are enthusiastic about helping people and are looking to work in a beautiful country, we would love to hear from you!

In Short

• Respond to customer inquiries in Flemish via phone, email, and chat.
• Provide accurate information regarding our products and services.
• Assist customers with issues, complaints, and product guidance.
• Document all customer interactions and maintain detailed records for future reference.
• Collaborate with the customer support team to enhance service delivery and efficiency.
• Stay informed about our products and services to provide knowledgeable assistance.
• Gather and report customer feedback to identify trends and areas for improvement.

Requirements

• Fluency in Flemish.
• Strong communication skills.
• Experience in customer service is a plus.
• Ability to work in a team.
• Problem-solving skills.
• Attention to detail.
• Willingness to learn about products and services.

Benefits

• Work in a beautiful country.
• Opportunity to develop customer service skills.
• Supportive team environment.
• Potential for career growth.